| COMPANY INFORMATION |
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www.northwestrestaurantsupply.com Northwest Restaurant Supply, Inc., a Houston, Texas based Supplier of restaurant equipment and smallwares, has been in business since 1981. Our huge 50,000+ sq. ft. showroom, warehouse and distribution facility contains literally thousands of name brand items.  Through our affiliation with UniPro NESA, we are able to purchase all major brands of equipment and smallwares at extremely competitive prices and pass along the savings to our customers. In addition to new equipment, we also sell and auction used restaurant equipment. Virtually everything needed to open a restaurant is under one roof. We offer same day shipping on in-stock merchandise and accept Mastercard, Visa, American Express and Discover Cards. Our friendly and knowledgeable sales staff is available to answer your questions between the hours of 8:30AM and 5:30PM CST Monday through Friday and from 8:30 AM to 3:00 PM on Saturdays at 1-800-573-7778. We invite you to come in and browse our online catalog of popular items, and remember, if it's not on our website, we are just a simple phone call away. |
| CUSTOMER SERVICE |
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Customer Service may be reached by calling 1-800-573-7778 or 713-690-8815 between the hours of 8:30 AM and 5:30 PM Monday through Friday and from 8:30 AM to 3:00 PM on Saturdays. One of our experienced sales people will be happy to answer your questions or take your order over the phone. You may also e-mail us at nwcustserv@comcast.net Please include your name, address, email address and phone number when contacting us by e-mail. If you are in the Houston area, please stop by and visit our huge air-conditioned showroom and warehouse facility located at 6955 W. 43rd St. (8/10th of a mile south of Highway 290). |
| SHIPPING POLICY |
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Northwest Restaurant Supply currently ships to any address in the continental United States. Please provide a street address when ordering as we cannot ship to PO Boxes. For International orders, please contact customer service at 1-800-573-7778. Orders will be shipped via the least expensive method utilizing UPS or common carrier. Our storefront does not calculate shipping charges. One of our customer service operators will call you prior to shipping to confirm your order and shipping instructions. Websites are merely a tool to expedite ordering and can be very impersonal. At Northwest Restaurant Supply, we want you to know that you will always talk to a real live person to make sure that all of your questions and concerns have been answered prior to shipping. Although we try to ship by the most responsible carriers, occasionally damage may occur. In the event of damage or shortage, please: Northwest Restaurant Supply is not responsible for damaged items accepted and signed for at time of delivery. Please do not attempt to return damaged merchandise to Northwest Restaurant Supply. You must file a claim with the respective carrier. PLEASE NOTE: It is essential that you have adequate personnel and proper equipment to unload items delivered by common carrier. Drivers are not allowed to provide assistance in unloading your order. |
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6955 W. 43rd St. • Houston, Texas • PHONE 1-800-573-7778 or 713-690-8815 • nwcustserv@comcast.net
© Northwest Restaurant Supply Inc.
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